TotalAV understands that circumstances change and that you may need to cancel your subscription.
The cancellation process is simple and easy, and can be actioned at any time from within your account. Please click the link below to a helpful support article containing information on how to cancel your account and the reasons why you may feel you need to:
https://help.totalav.com/__/billing/how-do-i-cancel-my-account
TotalAV are always here to help and would love for you to get in contact if there is a specific reason as to why you are canceling that we may be able to help you with. We ask our customers to select a reason why they may wish to cancel their account, as this helps us direct you to the most efficient place in order to aid your request.
We also think these articles may help you if you have experienced a technical issue:
https://help.totalav.com/en/account
https://help.totalav.com/en/tech/av
https://help.totalav.com/en/account/acc-how-to-change-your-password
https://help.totalav.com/en/account/acc-forgotten-password
https://help.totalav.com/en/account/acc-features-and-benefits